Position: Full-Time (40 hours per week)
Designfusion is seeking a highly skilled and motivated ApplicationEngineer to join our Additive Manufacturing team. This role involves providing technical expertise and pre-sales support for our 3D printer sales and parts printing production. The ideal candidate will have a strong background in 3D printing, technical support, and customer service. The individual will gain experience working with a variety of industry types while being part of a dynamic team.
Responsibilities:
- Prepare and deliver technical expertise and pre-sales support for the Additive Manufacturing business.
- Engage in on-site consultations with clients to discover cost-saving opportunities through Additive Manufacturing.
- Manage and operate 3D printers in the Auburn Hills, MI showroom.
- Lead training sessions to instruct customers on 3D printer operation and maintenance.
- Participate in Design for Additive Manufacturing (DfAM) activities using Siemens CAD software and 3D nesting software.
- Support design projects using Siemens NX and/or Solid Edge.
- Perform 3D printer maintenance, technical support, diagnosis, and repair.
- Conduct post-processing of printed parts, including bead blasting, cleaning, removing supports, color dying, quality checking, and shipping.
Requirements:
- Proficient in Siemens NX, Solid Edge, or comparable CAD software.
- Experience in operating and maintaining 3D printers.
- Strong technical support and troubleshooting skills.
- Excellent communication skills for conducting technical presentations and training sessions.
- Candidate must be energetic, a self-starter, and be able to work effectively with little supervision.
- Daily travel to the Designfusion Auburn Hills, MI office is required.
- Ability to travel to customer sites within the Greater Detroit, MI area and occasionally out of town (up to 30% travel).
Qualifications:
- Associate or bachelor’s degree in engineering, manufacturing, or a related field.
- Minimum of 3 years of experience in Additive Manufacturing or related technical support roles.
- Strong understanding of Design for Additive Manufacturing (DfAM) principles.
- Familiarity with 3D nesting software and Siemens engineering software solutions.
- Ability to work independently and as part of a team.
- Excellent organizational and time management skills.